zhedie - Shipping

Delivery & Shipping:

Delivery Time= Processing Time + Shipping Time

  • Processing Time:
    • We will do our best to ship as soon as possible after checking the product quality. Some popular styles can be shipped out within 24-36 hours, while engraved or custom orders may take 3-5 working days. 
  • Shipping Time:
    • Shipping To US/CA/AU/NZ : 6-8 working days.
    • Shipping To UK/DE/SG : 5-7 working days.
  • Express Shipping:    $5.00, Free over $39.00.

Return:

  • 30-Day Money-Back Guarantee: If you’re not satisfied with your purchase, just reach out to us within 30 days of receiving it. We’ll be happy to assist with returns and refunds.

Track your order:

  • All orders include tracking information that is normally sent via email within 48 hours after the order has been shipped.

W’ll be happy to help you.If you have any questions about your order, please feel free to contact us via email: info@lilycrystal.com.